If you have problems with your order, send an email to support@jejetu.com, and our customer service desk will help you instantly. Please remember to add your order number so we can track your order more easily.
Group: Payment & Orders
I want to cancel my order. What do I do?
If you want to cancel an order, send an email to support@jejetu.com, and our customer service desk will help you instantly. Please remember to add your order number so we can track your order more easily.
My order never got delivered to the recipient. What do I do?
If you have problems with a delivery, send an email to support@jejetu.com, and our customer service desk will help you instantly. Please remember to add your order number so we can track your order more easily.
What is the status of my order(s)?
Go to your profile on jejetu.com, click ”Order History” and you’ll see all the orders you’ve placed, and their status.
How do I track my order(s)?
Go to your profile on jejetu.com, click ”Order History” and you’ll see all the orders you’ve placed, and their status.
How do I pay for my order?
Jejetu supports all major credit cards, such as Visa and MasterCard. We’ll be adding more payment options soon, to make your payments as smooth as possible.
